With the addition of the Mozy Data Shuttle service, Mozy is raising its high standards for security - unmatched in the online backup industry. Quickly finds files from a backup set, and then allows the user to With the Mozy web restore or MozyPro client, Mozy Up files in real-time without having to wait for a full restore. Customers can restore a subset of their backup ![]() MozyPro backs upĪll open and locked files as well as common business applications SQL, Exchange, SharePoint and network drive support. Setting policies on bandwidth usage, backup speeds, or defining file MozyPro can be set to back upĪutomatically or to a customized schedule or configurations, including Custom backup times and configurations. Servers from anywhere with the online Admin Console. Administrators can manage multiple desktops and Mozy's server backup also includes many features that make the service easy to use, including: After the initial backup, or "data seed," Mozy incrementally backs up only new or changed portions of files, reducing the time to backup and access the data. With Mozy's improved file scanning capabilities, businesses with servers can now back up millions of files and move terabytes (TB) of data to the cloud faster than ever before by using the new Mozy Data Shuttle service (see below for more detail). The improvements to the MozyPro server backup offering start with speed - dramatically decreasing the time to complete the initial backup. These enhancements are designed to enable SMBs and larger businesses to back up servers to Mozy's secure, off-site data centers without sacrificing time or performance associated with the initial backup of large file sets over the Internet. Specifically, Mozy announced today a 100X improvement in file scanning capacity for larger data sets while introducing the Mozy Data Shuttle((TM)), a new service that transfers or "shuttles" an encrypted copy of big data sets from customers to Mozy's data centers. 26, 2011 /PRNewswire/ - Mozy®, the industry-leading online backup service from EMC Corporation (NYSE: EMC), today announced improved features to its MozyPro® server backup service, making it faster and easier to back up business servers to its world-class data centers. The fact that they did have the data, but their customer service rep didn't have the power or the training to find it - or maybe he did but was not allowed to divulge it to a non-paying customer just reeks of mismanagement.SEATTLE, Sept. Needless to say, if they really didn't have the data, then that would make them seem better in my eyes. Surprise! Surprise! The data actually wasn't deleted after all. The only thing that saved his data was being able to write a angry blog post which caught the attention of Mozy PR. When he finally got in and found out his data was gone, they basically sent him canned responses from customer service reps who obviously don't have the power to help customers. There was a failure with him getting back into his account. Instead they elected to delete his data w/o giving a warning besides something deep in their ToS. Informs the customers, let's them fix their problem & gives them an alternative if they don't want to do this every 30 days. You can remove this restriction by upgrading to Mozy Pro, for only $9.95/month." ![]() If you do not respond your data will be deleted. Please click the link below and login to let us know you're still using our service. Send out an e-mail saying "Warning, your data will be deleted in x days", then the body can say something like "Mozy Free customers need login at least once every 30 days to keep their account active. ![]() Mozy could have even spun this warning e-mail off as a promo for their Pro service. Even free service customers are still "customers".
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